Dell PowerEdge 2550 User Manual
Page 62
No. Go to step 4.
4.
Reinstall and/or reconfigure the required SCSI device drivers, and then reboot the system.
Is the problem resolved?
Yes. You have fixed the problem.
No. Go to step 5.
5.
Remove the drive carrier and install it in another drive bay.
Is the problem resolved?
Yes. The SCSI backplane board has a defective connector. See "
Getting Help
" for instructions on obtaining technical assistance.
No. Go to step 6.
6.
Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
7.
").
8.
Remove all hard-disk drives from the four hard-disk drive bays.
9.
Remove and replace the SCSI backplane daughter board(s).
10.
Reinstall the hard-disk drives.
11.
Check the SCSI cable connections to the SCSI backplane board and to the SCSI host adapter. Check the DC power cable connection to the SCSI
backplane board. The SCSI cable may be connected to the SCSI host adapter on the system board or to a SCSI host adapter card in an expansion slot.
See "
Installing Hard-Disk Drives
" for the location of the cable connectors on the SCSI backplane board and the system board.
Are the cables firmly connected?
Yes. Go to step 12.
No. Go to step 11.
12.
Reseat the cable connectors, and then reconnect the system and peripherals to their electrical outlets and turn them on.
Is the problem resolved?
Yes. The cable connections were faulty. You have fixed the problem.
No. Go to step 12.
13.
Partition and logically format the hard-disk drive. If possible, restore the files to the drive. To partition and logically format the drive, see the operating
system's documentation.
Is the problem resolved?
Yes. The hard-disk drive format was corrupted. You have fixed the problem.
No. See "
Getting Help
" for instructions on obtaining technical assistance.
Troubleshooting the Optional Integrated RAID Controller
If you encounter problems with your system's optional integrated RAID controller, perform the following steps to help determine the problem:
1.
Enter the System Setup program and check the setting for the integrated RAID controller. See "Using the System Setup Program" in the User's Guide for
instructions.
Is the controller enabled?
Yes. Go to step 8.
No. Go to step 2.
2.
Enable the integrated RAID controller, and then reboot the system. See "
Activating the Integrated RAID Controller
" in "Installing System Board
Options."
Is the problem resolved?
Yes. You have fixed the problem.
WARNING: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document.