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Troubleshooting lcd display problems – Dell XPS 420 (Late 2007) User Manual

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Troubleshooting

Troubleshooting LCD Display Problems

LCD display includes a built in self-test which allows the user to diagnose and
troubleshoot any issues related to the application.

To run the Built-in Self-Test

1 Ensure that the system is switched off.
2 Press and hold the menu button (see "Understanding Windows®

SideShow™ and the LCD display" on page 50).

3 Power the system on. Release the menu button.
4 The system enters diagnostic test menu.
5 Select Run All Test.
6 When all the tests are completed, the screen displays a Passed (displayed

in Green) or Failed (displayed in Red) message.

7 Note down the error code and the Failed message description and contact

Dell (see "Contacting Dell" on page 200).

book.book Page 98 Tuesday, November 27, 2007 10:29 AM