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Dell XPS 420 (Late 2007) User Manual

Page 88

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88

Troubleshooting

Starting Dell Diagnostics From the Drivers and Utilities Media

1 Insert the Drivers and Utilities media.
2 Shut down and restart the computer.

When the DELL logo appears, press immediately.

NOTE:

If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft

®

Windows

®

desktop; then, shut down your

computer and try again.

NOTE:

The next steps change the boot sequence for one time only. On the

next start-up, the computer boots according to the devices specified in the
system setup program.

3 When the boot device list appears, highlight CD/DVD/CD-RW and press

.

4 Select the Boot from CD-ROM option from the menu that appears and

press .

5 Type

1

to start the CD menu and press to proceed.

6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple

versions are listed, select the version appropriate for your computer.

7 When the Dell Diagnostics Main Menu appears, select the test you want

to run.

NOTE:

Write down any error codes and problem descriptions exactly as they

appear and follow the instructions on the screen.

Dell Diagnostics Main Menu

1 After the Dell Diagnostics loads and the Main Menu screen appears, click

the button for the option you want.

NOTE:

It is recommended that you select Test System to run a complete test on

your computer.

Option

Function

Test Memory

Run the stand-alone memory test

Test System

Run System Diagnostics

Exit

Exit the Diagnostics

book.book Page 88 Tuesday, November 27, 2007 10:29 AM