Dell XPS 420 (Late 2007) User Manual
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Troubleshooting
Starting Dell Diagnostics From the Drivers and Utilities Media
1 Insert the Drivers and Utilities media.
2 Shut down and restart the computer.
When the DELL logo appears, press
NOTE:
If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft
®
Windows
®
desktop; then, shut down your
computer and try again.
NOTE:
The next steps change the boot sequence for one time only. On the
next start-up, the computer boots according to the devices specified in the
system setup program.
3 When the boot device list appears, highlight CD/DVD/CD-RW and press
4 Select the Boot from CD-ROM option from the menu that appears and
press
5 Type
1
to start the CD menu and press
6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple
versions are listed, select the version appropriate for your computer.
7 When the Dell Diagnostics Main Menu appears, select the test you want
to run.
NOTE:
Write down any error codes and problem descriptions exactly as they
appear and follow the instructions on the screen.
Dell Diagnostics Main Menu
1 After the Dell Diagnostics loads and the Main Menu screen appears, click
the button for the option you want.
NOTE:
It is recommended that you select Test System to run a complete test on
your computer.
Option
Function
Test Memory
Run the stand-alone memory test
Test System
Run System Diagnostics
Exit
Exit the Diagnostics
book.book Page 88 Tuesday, November 27, 2007 10:29 AM