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Troubleshooting a serial i/o device, Troubleshooting a nic – Dell PowerVault NX200 User Manual

Page 133

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Troubleshooting Your System

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3 Restart the system and, if your keyboard is functioning, enter the system

setup program. Verify that all USB ports are enabled. See "Integrated

Devices Screen" on page 58.
If your keyboard is not functioning, you can also use remote access. If the

system is not accessible, see "Disabling a Forgotten Password" on page 156

for instructions on setting the NVRAM_CLR jumper inside your system

and restoring the BIOS to the default settings.

4 Reconnect and power on each USB device one at a time.
5 If a device causes the same problem, power down the device, replace the

USB cable, and power up the device.
If the problem persists, replace the device.
If all troubleshooting fails, see "Getting Help" on page 157.

Troubleshooting a Serial I/O Device

1 Turn off the system and any peripheral devices connected to the serial

port.

2 Swap the serial interface cable with a working cable, and turn on the

system and the serial device.
If the problem is resolved, replace the interface cable.

3 Turn off the system and the serial device, and swap the device with a

comparable device.

4 Turn on the system and the serial device.

If the problem is resolved, replace the serial device.
If the problem persists, see "Getting Help" on page 157.

Troubleshooting a NIC

1 Run the appropriate online diagnostic test. See "Using Online Diagnostics"

on page 147.

2 Restart the system and check for any system messages pertaining to the

NIC controller.

book.book Page 131 Monday, August 9, 2010 3:07 PM