Acronis Access Advanced - Administrator's Guide - Manual (Page 90)

90 Copyright © Acronis International GmbH, 2002-2014
5 Supplemental Material
In this section
Conflicting Software ................................................................................. 90
Load balancing Acronis Access ................................................................. 90
Third-party Software for Acronis Access .................................................. 96
Using Acronis Access with Microsoft Forefront Threat Management Gateway (TMG)
97
Unattended desktop client configuration .............................................. 114
Monitoring Acronis Access with New Relic ............................................ 115
Using trusted server certificates with Acronis Access ........................... 116
Creating a Drop Folder ........................................................................... 118
Customizing the web interface .............................................................. 120
How to support different Access Desktop Client versions ..................... 120
How to move the FileStore to a non-default location. .......................... 121
Acronis Access for Good Dynamics ........................................................ 121
MobileIron AppConnect support ........................................................... 133
Installing Acronis Access on a Microsoft Failover Cluster ...................... 162
Upgrading from mobilEcho 4.5 on a Microsoft Failover Cluster ........ 189
Upgrading Acronis Access on a Microsoft Failover Cluster.................... 212
Changing the Acronis Access Tomcat SSL Ciphers ................................. 214
5.1 Conflicting Software
There are some software products that may cause problems with Acronis Access. The currently
known conflicts are listed below:

VMware View™ Persona Management - This application will cause issues with the Acronis
Access desktop client syncing process and issues with deleting files. Placing the Acronis Access
sync folder outside of the Persona Management user profile should avoid the known conflicts.
5.2 Load balancing Acronis Access
There are two main ways you can load balance Acronis Access:
Load balancing only the Gateway Servers
This configuration ensures that the components under the heaviest loads, the Gateway Servers, are
load balanced and always accessible for your mobile clients. The Access Server is not behind the load
balancer as it is not required in order to connect to the Gateway Servers for unmanaged access. For
more information visit the Cluster Groups (p. 44) article.
Load balancing all of Acronis Access
This configuration load balances all of Acronis Access' components and ensures high-availability for
all users. You will need at least two separate machines in order to test this setup. Many of the
settings when configuring load balancing differ between different software and hardware so they will
not be covered in this guide.