Acronis Access Advanced - Administrator's Guide - Manual (Page 4)

4 Copyright © Acronis International GmbH, 2002-2014
4 Maintenance Tasks ........................................................................................................ 78
4.1 Disaster Recovery guidelines ...................................................................................................78
4.2 Backing up and Restoring Acronis Access ................................................................................80
4.3 Tomcat Log Management on Windows ...................................................................................83
4.4 Automated Database Backup ..................................................................................................87
4.5 Increasing the Acronis Access Tomcat Java Maximum Memory Pool .....................................88
5 Supplemental Material .................................................................................................. 90
5.1 Conflicting Software ................................................................................................................90
5.2 Load balancing Acronis Access ................................................................................................90
5.3 Third-party Software for Acronis Access .................................................................................96
5.3.1 PostgreSQL ..................................................................................................................................................... 96
5.3.2 Apache Tomcat .............................................................................................................................................. 97
5.3.3 New Relic ....................................................................................................................................................... 97
5.4 Using Acronis Access with Microsoft Forefront Threat Management Gateway (TMG) ..........97
5.4.1 Overview ........................................................................................................................................................ 97
5.4.2 Introduction ................................................................................................................................................... 98
5.4.3 Install the SSL Server Certificate ................................................................................................................. 101
5.4.4 Create a New Web Listener ........................................................................................................................ 102
5.4.5 Create a New Web Site Publishing Rule .................................................................................................... 107
5.4.6 Configure an External DNS Entry for the Acronis Access Gateway Server ............................................. 113
5.4.7 Using the Access Mobile Client with a TMG reverse proxy server .......................................................... 113
5.4.8 Using the Access Desktop Client with a TMG reverse proxy server. ....................................................... 113
5.5 Unattended desktop client configuration .............................................................................114
5.6 Monitoring Acronis Access with New Relic ...........................................................................115
5.7 Using trusted server certificates with Acronis Access ...........................................................116
5.8 Creating a Drop Folder ...........................................................................................................118
5.9 Customizing the web interface ..............................................................................................120
5.10 How to support different Access Desktop Client versions ....................................................120
5.11 How to move the FileStore to a non-default location. ..........................................................121
5.12 Acronis Access for Good Dynamics ........................................................................................121
5.12.1 Introduction ................................................................................................................................................. 121
5.12.2 Testing a trial version of Acronis Access for Good Dynamics .................................................................. 122
5.12.3 Requesting and configuring Acronis Access within Good Control .......................................................... 123
5.12.4 Good Dynamics Policy Sets and Acronis Access........................................................................................ 127
5.12.5 Granting Acronis Access access to a Good Dynamics User or Group ...................................................... 128
5.12.6 Enrolling the Acronis Access client app in Good Dynamics ...................................................................... 130
5.13 MobileIron AppConnect support ...........................................................................................133
5.13.1 Introduction ................................................................................................................................................. 133
5.13.2 Testing a trial version of Acronis Access with AppConnect ..................................................................... 133
5.13.3 Creating an AppConnect configuration and policy for Acronis Access on your MobileIron VSP .......... 134
5.13.4 Activating the Acronis Access iOS client with AppConnect ...................................................................... 138
5.13.5 Ongoing AppConnect management of Access Mobile Clients ................................................................ 139
5.13.6 Using AppConnect with Kerberos Constrained Delegation ..................................................................... 139