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Banner PresencePLUS Pro—PRO Camera User Manual

Page 27

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P/N 68368 rev. B

21

01/04

Installation Manual

Startup and Troubleshooting

Banner Engineering Corp. • Minneapolis, MN USA

www.bannerengineering.com • Tel: 763.544.3164

b) Does the error message display the IP address 192.168.0.1?

Yes: Go to step c.
No: Change the IP address in the software to 192.168.0.1 and retry.

c) Click the Yes button. Was the camera found on another IP address?

If yes, the following message will appear:

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Yes: Click Yes, and start working with the software.
No: Click No, and in the IP Address box, change the IP address to the IP address of the controller (default is
192.168.0.1), and click the OK button.

d) Does the software find the camera?

Yes: Start working with the software.
No: Go to step e.

e) Verify that the IP address of the PC is configured to work with PresencePLUS Pro:

Is the PC configured as follows?
IP address = 192.168.0.2
Subnet mask = 255.255.255.0
Yes: Contact a Banner Applications Engineer. See

Contacting Banner

on page 3.

No: Change the IP address and subnet mask to match the IP address and subnet mask listed above.

3. For a Serial connection:

a) Is the DB9 serial port in the controller configured for point-to-point protocol (PPP)?

Yes: Go to step b.
No: Use the PresencePLUS Pro Serial Connection Procedures document to guide you through the process
of enabling PPP in the serial port through the boot menu.

b) Was the dial-up network running before you installed the software?

Yes: Go to step c.
No: Start the dial-up network session with PresencePLUS Pro. Use the PresencePLUS Pro Serial
Connection Procedures document to guide you through the process of creating a dial-up network.

c) Choose Serial Connection in the Camera Select screen.

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