ClearCube PCoIP System User's Guide - Manual (Page 123)

Appendix B: Troubleshooting
116 PCoIP System User’s Guide
Resolution
Ensure that there is at least 4 inches of clearance around each edge of the zero client and two
inches of clearance above the zero client. If the zero client is improperly enclosed in a
microenvironment (for example, in a drawer or in a desk cable tray), the ambient temperature
can easily rise above the supported operating level. See
4.2 “ Mandatory Mounting, Cooling,
and Airflow Provisions
” on page
34 for more information about providing adequate mounting,
orientation, and cooling.
To adjust bandwidth limits from the Web interface, click Configuration > Bandwidth. See
Appendix D: “ Zero Client and Host Card Web Interfaces
” on page
118 for information about how
to obtain interface documentation.
Poor or no audio on a host running a 64-bit OS
If you are using a 64-bit operating system on a host, you must enable the option for 64-bit audio
support on the host card. This option is enabled by default. If you are experiencing poor or no
audio output on a host running a 64-bit OS, check this setting.
Resolution
See 6.4.2 “ Enabling Audio on a 64-bit OS
” on page
67 for detailed instructions about how to
enable this setting from the host card’s Web interface.