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Error messages via the display, Eject error – Dascom LA550W User Guide User Manual

Page 110

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User guide

Troubleshooting

102

Error messages via the display

Message

Possible cause

Corrective action

The printer cannot eject the paper
or cannot place the paper in the
park position.

Check the following:

`

Whether the paper path is
blocked by a foreign object.

`

Whether the paper is damaged.

`

Whether the upper friction is
down and clicked into place.

`

Whether the print head gap is
too small; see section

Setting

the print head gap (page 39)

.

The printer cannot feed in the
loaded paper.

Check the following:

`

Whether the paper path is
blocked by a foreign object.

`

Whether the paper is damaged.

`

Whether the tractors are closed
and locked.

`

Whether the paper is too tight or
loose.

`

Whether the paper is within the
specified range.

Details see section

Loading paper

(page 28)

The paper has run out during
operation.

1 Printer is switched on but no pa-

per is loaded in the displayed
(active) paper compartment.

2 The paper is not fed past the

light barrier.

`

Insert paper in the active sheet
feeder.

`

Place the paper more to the left.

If the display shows Online or
Offline instead of Print, the
printer has loaded no paper and
there is no print job. It is no error
message in this case, actions are
not required.

Eject Error

Load Error

Load paper from
...

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