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Hardware alarm – Dascom LA550W User Guide User Manual

Page 111

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User guide

Troubleshooting

103

Paper jam.

`

Eliminate the paper jam detect-
ed by the paper motion sensor.
For the procedure, see

Paper

jam (fanfold paper)

(page 99)

or

Paper jam (single sheets)

(page 100).

`

Paper is too narrow. Use paper
with a width of at least 6.3“
(16 cm).

Top cover is open.

`

Close the top cover.

Internal hardware error.

`

Try switching off and on.

`

Check if changes to options
have been previously carried
out.

`

Note down the display mes-
sage. Contact your dealer.

Transmission error from computer
to printer via the optional serial
interface.

`

Compare the interface configu-
ration of your printer with the
settings of your computer (pro-
tocol), see

Interfaces

(page 122)

.

`

Check the cable, if necessary
replace it.

`

The cable exceeds the maxi-
mum allowed length, see

Interface specifications

(page 112).

Transmission error (serial inter-
face).

`

Compare the format setting of
your printer with the setting of
your computer.

`

Check the permissible cable
length, see

Interface specificati-

ons

(page 112).

`

See parity error.

Message

Possible cause

Corrective action

Paper Jam

Cover open

Hardware Alarm

Parity Error

Frame Error

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