AirLive WN-5000R - Manual (Page 104)

WN-5000R User’s Manual
101
check DNS setting.
I can’t locate my router by my
wireless client
a. ‘Broadcast ESSID’ set to off?
b. All three antennas are properly installed and secured?
c. Are you too far from your router? Try to get closer.
d. Please remember that you have to input ESSID on your wireless client
manually, if ESSID broadcast is disabled.
e. If antenna is not installed, install them now and never remove them.
File download is very slow or
breaks frequently
a. Are you using QoS function? Try to disable it and try again.
b. Internet is slow sometimes, be patient.
c. Try to reset the router and see if it’s better after that.
d. Try to know what computers do on your local network. If someone’s
transferring big files, other people will think Internet is really slow.
e. If this never happens before, call you Internet service provider to
know if there is something wrong with their network.
I can’t log onto web
management interface:
password is wrong
a. Make sure you’re connecting to the correct IP address of the router!
b. Password is case-sensitive. Make sure the ‘Caps Lock’ light is not
illuminated.
c. If you really forget the password, do a hard reset.
Router become hot a. This is not a malfunction, if you can keep your hand on the router’s
case.
b. If you smell something wrong or see the smoke coming out from
router or A/C power adapter, please disconnect the router and A/C
power adapter from utility power (make sure it’s safe before you’re
doing this!), and call your dealer of purchase for help.
The date and time of all
event logs are wrong
a. Adjust the internal clock of router.