Eppendorf D30 BioPhotometer User Manual
Page 66

Troubleshooting
Eppendorf BioPhotometer
®
D30
English (EN)
66
The coefficient of 
determination for 
the regression 
evaluation of the 
standard series is < 
0.8.
• For methods with evaluation of
standard series via the regression 
procedure: If the regression 
evaluation for the standard series was 
nonlinear, but the standard evaluation 
was accepted by the user, a warning 
appears after samples have been 
measured.
 Use the sample results with the
reservation mentioned or repeat the 
measurement of the standard series 
and samples.
Scan: Some of the 
measured 
absorbances are 
too high and are 
not displayed.
• For at least one scan wavelength, the
absorbance exceeded the measuring 
range.
• Turbidity of the measuring solution.
• Measurements at the limits of the 
photometric measuring range.
 If the non-displayed areas of the scan
are relevant: Dilute the sample or 
remove the dilution via centrifugation 
and repeat the measurement.
Absorbance at the 
measuring 
wavelength is too 
high.
• Turbidity of the measuring solution.
• Optical surfaces of the cuvette are 
soiled.
• Cuvette has been inserted into the
cuvette shaft facing the wrong 
direction.
• Too high absorbance of measuring
solution.
 Measure again considering the
possible causes.
The calculated 
result is negative.
• Measuring solution not prepared
correctly.
• The incorrect factor has been entered
(wrong algebraic sign).
 Measure again considering the
possible causes.
The result has more 
than 6 pre-decimal 
places.
• Very high sample concentration.
• Concentration unit does not match 
the expected range of the sample 
concentrations.
 Dilute sample and measure again.
 Change the concentration unit 
(Parameter
Unit) and measure again.
The result is more 
than 5 % outside of 
the standard 
concentration 
range.
• For methods with evaluation via
standard curves (nonlinear evaluation 
method):
The sample result is more than 5 % 
outside of the standard concentration 
range.
 Remeasure the sample under
conditions under which the result is 
within the range of the standard 
concentrations (dilute sample, modify 
standard concentrations and 
remeasure).
• Calculation not
possible 
because of 
division by zero. 
Absorbance 
result is zero.
• Calculation
error. Division 
by zero.
• The evaluation required dividing by
an absorbance result with the value of 
"zero". This is not mathematically 
permissible.
Examples: Calculation of a factor at 
one-point calibration; calculation of a 
260/280 ratio with nucleic acid 
measurements.
 Check the reagents and samples used
and repeat the measurement.
Problem
Cause
Solution
