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Eppendorf D30 BioPhotometer User Manual

Page 66

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Troubleshooting
Eppendorf BioPhotometer

®

D30

English (EN)

66

The coefficient of
determination for
the regression
evaluation of the
standard series is <
0.8.

• For methods with evaluation of

standard series via the regression
procedure: If the regression
evaluation for the standard series was
nonlinear, but the standard evaluation
was accepted by the user, a warning
appears after samples have been
measured.

 Use the sample results with the

reservation mentioned or repeat the
measurement of the standard series
and samples.

Scan: Some of the
measured
absorbances are
too high and are
not displayed.

• For at least one scan wavelength, the

absorbance exceeded the measuring
range.

• Turbidity of the measuring solution.
• Measurements at the limits of the

photometric measuring range.

 If the non-displayed areas of the scan

are relevant: Dilute the sample or
remove the dilution via centrifugation
and repeat the measurement.

Absorbance at the
measuring
wavelength is too
high.

• Turbidity of the measuring solution.
• Optical surfaces of the cuvette are

soiled.

• Cuvette has been inserted into the

cuvette shaft facing the wrong
direction.

• Too high absorbance of measuring

solution.

 Measure again considering the

possible causes.

The calculated
result is negative.

• Measuring solution not prepared

correctly.

• The incorrect factor has been entered

(wrong algebraic sign).

 Measure again considering the

possible causes.

The result has more
than 6 pre-decimal
places.

• Very high sample concentration.
• Concentration unit does not match

the expected range of the sample
concentrations.

 Dilute sample and measure again.
 Change the concentration unit

(Parameter

Unit) and measure again.

The result is more
than 5 % outside of
the standard
concentration
range.

• For methods with evaluation via

standard curves (nonlinear evaluation
method):
The sample result is more than 5 %
outside of the standard concentration
range.

 Remeasure the sample under

conditions under which the result is
within the range of the standard
concentrations (dilute sample, modify
standard concentrations and
remeasure).

• Calculation not

possible
because of
division by zero.
Absorbance
result is zero.

• Calculation

error. Division
by zero.

• The evaluation required dividing by

an absorbance result with the value of
"zero". This is not mathematically
permissible.
Examples: Calculation of a factor at
one-point calibration; calculation of a
260/280 ratio with nucleic acid
measurements.

 Check the reagents and samples used

and repeat the measurement.

Problem

Cause

Solution