Apple iPod nano (7th generation) User Manual
Page 57
Chapter 13
Tips and Troubleshooting
57
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If restoring iPod nano doesn’t solve the problem, iPod nano may need to be repaired. You can
arrange for service at the iPod Service & Support website at
.
If you can’t add a song or other item to iPod nano
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The song may be in a format that iPod nano doesn’t support. The following audio file formats are
supported by iPod nano. These include formats for audiobooks and podcasting:
•
AAC (M4A, M4B, M4P, up to 320 Kbps)
•
Apple Lossless (a high-quality compressed format)
•
MP3 (up to 320 Kbps)
•
MP3 Variable Bit Rate (VBR)
•
WAV
•
AA (audible.com spoken word, formats 2, 3, and 4)
•
AIFF
A song encoded using Apple Lossless format has CD-quality sound, but takes up only about half
as much space as a song encoded using AIFF or WAV format. The same song encoded in AAC
or MP3 format takes up even less space. When you import music from a CD using iTunes, it’s
converted to AAC format by default.
If you have a song in iTunes that isn’t supported by iPod nano, you can convert it to a format
iPod nano supports. For more information, see iTunes Help.
Using iTunes for Windows, you can convert nonprotected WMA files to AAC or MP3 format. This
can be useful if you have a library of music encoded in WMA format.
iPod nano doesn’t support audible.com format 1, MPEG Layer 1, MPEG Layer 2, or WMA
audio files.
You can’t sync HD video to iPod nano; only standard definition video is supported. You may be
able to convert a video to play on iPod nano. See iTunes Help for more information.
If iPod nano displays a “Connect to iTunes to activate Genius” message
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You haven’t turned on Genius in iTunes, or you haven’t synced iPod nano since you turned on
Genius in iTunes. See
on page 23.
If iPod nano displays a “Genius is not available for the selected song” message
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Genius is on but is unable to make a Genius playlist using the selected song. New songs are
regularly added to the iTunes Store Genius database, so try again soon.
If iPod nano can’t receive a radio signal
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Make sure the EarPods or headphones are fully connected.
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Try relocating the EarPod or headphone cord, and make sure the cord isn’t coiled or twisted.
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Move to an area with better reception, such as near a window or outside.
If you accidentally set iPod nano to use a language you don’t understand
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You can reset the language:
1
On the Home screen, tap Settings (the icon looks like a gear).
2
Tap the second menu item from the top (General).
3
Flick to the bottom of the list, then tap the second menu item from the bottom (Language).
4
Tap your language, then tap the button on the right at the top of the menu (Done).
The button on the left is Cancel.