Belkin PM01110EA User Manual

Page 99

g Wireless router

sections

table of contents

troublEshooting

Problem:
The setup Assistant cannot connect my router to the internet�

Solution:
if the setup Assistant is not able to connect the router to the internet,

please check the following items:

1. Use the troubleshooting suggestions within the setup Assistant� if

the troubleshooting screen does not open automatically, click on the

“Troubleshoot” button in the lower, right-hand corner of the setup

Assistant window�

2. if your isP requires a user name and password, make sure that you

have typed in your user name and password correctly� some user

names require that the isP’s domain be at the end of the name�

example: “myname@myisp�com”� The “@myisp�com” part of the user

name may need to be typed as well as your user name�

if you continue to have no internet connection, reference the section titled

“Manually Configuring Network settings” (page 86 of this User Manual)

for alternate setup method�

Problem:

•

The setup Assistant completed installation, but my web browser

doesn’t work�

•

i am unable to connect to the internet� The router’s “internet” light is

off and the “Modem” light is blinking�

Solution:
if you cannot connect to the internet, the “internet” light is off, and the

“Modem” light is blinking, the problem may be that your modem and

router are not connected properly�

1. Make sure the network cable between the modem and the router

is connected� We strongly recommend using the cable that was

supplied with your cable or Dsl modem for this purpose� The cable

should be connected at one end to the router’s “Modem” port, and

at the other end to the network port on your modem�

2. Unplug the cable or Dsl modem from its power source for three

minutes� After three minutes, plug the modem back into its power

source� This may force the modem to properly recognize the router�

3. Unplug the power to your router, wait 10 seconds, and then

reconnect the power� This will cause the router to reattempt

communication with the modem�

if the “Modem” light on the router is not lit after completing these steps,

please contact Belkin Technical support�

4. Try shutting down and restarting your computer�