Belkin PM01110EA - Manual (Page 102)

100
g Wireless router
sections table of contents 1 2 3 4 5 6 7 8 10 9
troublEshooting
Problem:
i can’t connect to the internet wirelessly, but my network name is listed�
Solution:
if the name of your network is listed in the “Available Networks” list, please
follow the steps below to connect wirelessly:
1. Click on the correct network name in the “Available Networks” list�
2. if the network has security (encryption) enabled, you will need to
enter the network key� For more information regarding security,
see the section entitled “securing your Wi-Fi Network” in this
User Manual�
3. Within a few seconds, the tray icon in the lower, left-hand corner of
your screen should turn green, indicating a successful connection to
the network�
Problem:
i can’t connect to the internet wirelessly, and my network name is
not listed�
Solution:
if the correct network name is not listed under “Available Networks” in the
wireless configuration utility, please attempt the following troubleshooting
steps:
1. Temporarily move your computer, if possible, five to 10 feet away
from the router� Close the wireless configuration utility, and reopen
it� if the correct network name now appears under “Available
Networks”, you may have a range or interference problem� Please
see the suggestions discussed in the section titled “Placement of
your router for Optimal Performance” in this User Manual�
2. Using a computer that is connected to the router through a network
cable (as opposed to wirelessly), ensure that “Broadcast ssiD” is
enabled� This setting is found on the router’s wireless “Channel and
ssiD” configuration page�
if you are still unable to access the internet after completing these steps,
please contact Belkin Technical support�