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Memory expansion -16 – Toshiba Satellite Pro 4320 User Manual

Page 164

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9-16 Troubleshooting

User's Manual

Satellite Pro 4200/4300 User's Manual – 4200_UK.doc – ENGLISH – Printed on 27/01/00 as IM_420UK

Memory expansion

Refer also to Chapter 8,

Optional Devices

, for information on installing

memory modules.

Problem

Procedure

The following
message is displayed:
Please remove
the incompatible
memory module

Make sure the memory module installed in the
expansion slot is compatible with the computer. If
an incompatible module has been installed,
follow the steps below.

1.

Disconnect the AC adaptor and all peripheral
devices.

2.

Remove the battery.

3.

Remove the memory module.

4.

Replace the battery and/or connect the
AC adaptor.

5.

Turn on the power.

The computer does
not recognize the
memory module

There are two slots for memory modules. Make
sure one memory module is installed in slot A.

If a module is installed in slot B only, follow the
steps below.

1.

Turn off the power.

2.

Disconnect the AC adaptor and all peripheral
devices.

3.

Remove the battery.

4.

Remove the memory module from slot B and
install it in slot A.

5.

Replace the battery and/or connect the
AC adaptor.

6.

Turn on the power.

If problems persist, contact your dealer.