Toshiba Satellite Pro 4320 - Manual (Page 154)

9-6 Troubleshooting User's Manual
Satellite Pro 4200/4300 User's Manual – 4200_UK.doc – ENGLISH – Printed on 27/01/00 as IM_420UK
Password
If you forgot your password, you can use your password service diskette to
start the computer. If you did not make a password service diskette or if it
doesn't work, see your dealer.
Problem Procedure
Cannot enter
password Refer to the Password security section in
Chapter 7,
Setup and Password Security .
Hotkeys
Refer to Chapter 5, The Keyboard , for information on using hotkeys. Make
sure the operation is correct and try a few hotkey combinations.
Problem Procedure
Hotkeys do not work If you are using an external keyboard, make sure
the External Keyboard Fn key is set to the
combination you are using.
If you are still unable to use the hotkeys, consult
your dealer.
Keyboard
Keyboard problems can be caused by your setup configuration. For more
information refer to Chapter 5,
The Keyboard , and Chapter 7, Setup and
Password Security .
Problem Procedure
Some letter keys
produce numbers Check that the numeric keypad overlay is not
selected. Press Fn + F10 and try typing again.
Output to screen is
garbled Make sure the software you are using is not
remapping the keyboard. Remapping involves
reassigning the meaning of each key. See your
software’s documentation. If you are still unable
to use the keyboard, consult your dealer.