Mpc™ factory service policy, Fcc warning, Copyright – Pulsafeeder MPC User Manual
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MPC™ FACTORY SERVICE POLICY
Your MPC is a state of the art microprocessor based motor speed control for use
with Pulsafeeder Diaphragm Metering Pumps. It includes extensive on-board
diagnostics. If you are experiencing a problem with your MPC, first review the
on-screen information, then consult the troubleshooting guide. If the problem is
not covered or cannot be solved, please contact your local authorized Sales
Representative or our Technical Service Department at (585) 292-8000 for
further assistance.
Trained individuals are available to diagnose your problem and arrange a
solution. Solutions may include purchasing a replacement unit or returning the
MPC to the factory for inspection and repair. All returns require a Return Material
Authorization (R.M.A.) number to be issued by Pulsafeeder. Replacements
purchased under a possible warranty situation may be credited after an
examination of the original MPC by Pulsafeeder personnel.
Certain components may be purchased for replacement. Refer to Section 19 –
Maintenance & Spare Parts for more information and part numbers. Parts
purchased to correct a warranty issue may be credited after examination of the
original parts by Pulsafeeder personnel. Parts returned for warranty
consideration that test satisfactorily, will be sent back to the originator via freight
collect.
Any field modifications will void the Pulsafeeder MPC warranty. Out-of-
warranty repairs will be subject to Pulsafeeder's standard bench fees and
testing costs associated with replacement components.
FCC Warning
This equipment generates and uses radio frequency energy. If not installed and
used properly, in strict accordance with the manufacturer’s instructions, it may
cause interference to radio communications. Operation of this equipment in a
residential area is likely to cause interference. In such cases, the user at their
own expense will be required to take whatever measures necessary to correct
the interference.
Copyright
Copyright © 2007-2014 Pulsafeeder, Inc. All rights reserved.
Information in this document is subject to change without notice. No part of this
publication may be reproduced, stored in a retrieval system or transmitted in any
form or any means electronic or mechanical, including photocopying and
recording for any purpose other than the purchaser’s personal use without the
written permission of Pulsafeeder.