MagTek QwickPAY - Manual (Page 39)

36 www.qwickpay.com
C. Managing my account in the Virtual Terminal
Virtual Terminal
You can also perform a void at your virtual terminal..
Launch https://myqwickpay.com.
Enter your login credentials.
Under OTHER TRANSACTIONS select VOID.
1. Enter the transaction ID.
2. Click or tap on SUBMIT to submit the void.
a. Void - before settlement
You can perform a void on any sale transaction that has been submitted for payment but has not yet been settled.
Other Transactions
6
C. Virtual terminal
b. Refund - after settlement
You can perform a refund on any sale transaction that has been settled.
Virtual Terminal
You can also perform a Refund at your virtual terminal.
Launch https://myqwickpay.com.
Enter your login credentials.
Under OTHER TRANSACTIONS select REFUND.
1. Enter the transaction ID.
2. Enter the amount for the refund.
3. Click or tap on SUBMIT to submit the refund.