MagTek QwickPAY - Manual (Page 23)

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B. Managing my account for mobile devices.
Other Transactions
a. Void - before settlement
You can perform a void on any sale transaction that has been submitted for payment but has not yet been settled.
QwickPAY
The easiest way to perform a void is to:
• Launch the mobile App.
• Press the Menu button in the upper right hand corner of the screen.
• Then select History. The most recent transactions are listed first. (Note: You will
only see transactions that were performed in the App you are currently in.)
• Next, select the transaction to be voided and its details will display.
• Tap the Void button in the upper right hand corner of the screen and it will
automatically launch the Trans.Void screen where it will populate the transaction
ID to be voided.
• When ready, press the Submit button to void the transaction.
If preferred, you can have the customer sign the receipt indicating the transaction
was voided and have an optional receipt sent to them by e-mail.
Another way to perform a Void is to:
• Launch the mobile App.
• Choose the Trans.Void transaction from the transaction options listed in the
upper left corner of the screen.
• Next, enter the original transaction ID from the transaction you wish to void.
(Note: You can enter any QwickPAY transaction ID)
• When ready, press the Submit button to void the transaction.
If preferred, you can have the customer sign the receipt indicating the transaction
was voided and have an optional receipt sent to them by e-mail.
Saved Receipts
QwickPAY mobile stores Saved Receipts locally on your phone (50 KB). You can delete
the saved receipts at your discretion.
QwickPAY virtual terminal stores a history of all transaction receipts, e.g., under
Reports
there are Saved Receipts; there you can click on the saved receipts to view
details and print. These are securely stored with the QwickPAY Payment Protection
Gateway.
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