MagTek QwickPAY - Manual (Page 13)

10 www.qwickpay.com
B. Managing my account for mobile devices.
e. Change e-mail 3
Changing e-mail on your account
To change e-mail address or credentials in the QwickPAY App:
1. Launch the QwickPAY App and tap on the screen to get in.
2. Once you are in the main page of QwickPAY, tap on the Menu button on the top
right hand corner.
3. Now that you are in the menu screen, tap on the Merchant Info> option.
4. At the bottom of the Merchant Info screen, you can enter in a new e-mail
address in the Merchant Email field.
5. Tap Done to save the update.
NOTE: Please do NOT adjust or touch the Merchant ID or Merchant Password
already in use unless you need to change it. Also make sure that the Demo Mode’s
are OFF.
f. Change password
If you change your QwickPAY Password in your virtual terminal, you must also update the QwickPAY App running on any mobile
device in order for the passwords to match.
Mobile Device
1. Launch and open the QwickPAY App.
2. Once you are in the main page of QwickPAY, tap on the Menu button on the
top right hand corner.
3. Tap on the Merchant Info> button.
4. Make certain that the Demo Mode’s are OFF.
5. Clear or tap on the X next to the QwickPAY Merchant Password fields to
remove the old password.
6. Type in the new password you just created on your virtual terminal in these
two middle fields. (No need to touch the Merchant ID because that will
never change.) You can update the merchant e-mail address here as well;
where all copies of the QwickPAY transaction receipts go.
7. Then tap on the Done button at the bottom of the page to save these
settings.
If the credentials took properly, it will take you back one page and then tap on
the Back button to take you back to the main QwickPAY page and you’ll be ready
to start processing card transactions.
[Make the password easy for you to remember, but too hard for anyone
else to surmise.
NOTE: MagTek/QwickPAY does not save nor store these custom
passwords, so please make sure you remember it or write it down and
store in a safe place.]