HP StorageWorks XP Remote Web Console Software - Manual (Page 135)

Table 11 General XP External Storage troubleshooting (continued)
Corrective action Error
Corrective action: The path status cannot
be identified. Contact your HP account
support representative.
Status: The external port is blocked. Blockade
Corrective action: The external port is
blocked because of the microcode or
package replacement or some other factor.
Check the local array's status. If you cannot
restore the path, contact your HP account
support representative.
Status: The external array's configuration
changed. For example, the path definition External device setting changed
was deleted, or the external array itself was
replaced by another device.
Corrective action: The external array's port
is recognized. See the internal array's
documentation, and check if the operation
that changes the mapped device's setting
information has not been performed.
Status: The external array's volume
capacity setting changed (was reduced). LDEV size reduced
Corrective action: Check the volume
capacity of the external array's LU. Execute
the Delete LU operation, and retry the Add
LU operation.
Status: The reply from the external array
was NOTREADY. The external array's drive Not ready
is spinning up, or the external array's
device is being formatted.
Corrective action: The path cannot be used
to access the external array. Check the
external array's status. If you cannot restore
the path, contact your HP account support
representative.
Status: The reply from the external array
was ILLEGALREQUEST. The command Illegal request
cannot be executed to the external array's
device. Data protection might be set on the
external array's device.
Corrective action: The external array's port
is recognized. Check the external array's
setting. If you cannot restore the path,
contact your HP account support
representative.
Status: The reply of the external array was
ABORTEDCOMMAND. An error might
have occurred on the external array side. Command aborted
Corrective action: The port of the external
array is recognized. Check the external
array's setting and the condition of the
connection to the external array (for
example, cables or switches). If you cannot
restore the path, contact your HP account
support representative.
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