HP StorageWorks DAT 72x10 Tape Autoloader - Manual (Page 59)

MM: month
dd: days
hh: hours
mm: minutes
NOTE:
The timestamp uses a 24-hour clock, where 13:00 = 1 p.m.
Summary of Main Error codes
The following table provides general guidelines about main error codes and steps that you can take to
remedy the problem. Using the above example, you would look up 8C in the table to see what action
you could take. The table does not include any information about suberror codes, as this is mainly
relevant for service engineers.
A more complete description of each error code and possible solution is provided in a separate document
(English only), which can be found on the HP StorageWorks CD-ROM supplied with the product or the HP
web site, www.hp.com . This document also contains the suberror codes.
Table 12 Main Error codes
Error Codes Description Solution
82, 83, 84, 85, 86, 87, 88 Parameter settings have failed on
one of the robotic components
• Power cycle the unit and retry.
89, 8A, 8B, 8C, 8D, 8E, 8F, 90,
91, 92, 93, 94, 95, 96, 97, 98,
99, 9A, 9B, 9C, 9D, 9E, 9F, A0
There is a problem with one of the
robotic components, such as an
obstruction or unexpected range
of movement
• Run the Wellness Test from the
Support menu.
B0, B1, B2 There is a communication error
between the library controller and
the robotic controller
• Reset the unit and retry the
operation.
B3 Robot stopped due to a released
magazine
• Check if the magazine is
completely inserted and retry
the operation.
B4 "Tape in gripper" sensor did not
report the expected value.
• Remove and inspect the
magazine involved for a stuck
tape.
• Run the Wellness Test from the
Support menu.
B5 There is a communication error
between the library controller and
the robotic controller
• Reset the unit and retry the
operation.
D0 There is a ROM checksum error
during firmware upgrade
• Cycle power on the autoloader
and attempt the operation
again.
D1, D2, D3, D4, D5, D6, D7, D8 There is a system, clock, display
or memory error
• Cycle power on the autoloader
and attempt the operation
again.
DB There is an error on the drive fan,
fan motion has stopped
The autoloader reports on the
status of the external fan for the
drive; it does not check the fan for
the power supply.
• Check that the drive fan is
operational and not obstructed.
DAT 72x10 1U Tape Autoloader 59