HP Systems Insight Manager - Manual (Page 52)

The Suspend or Resume Monitoring tool enables you to suspend monitoring of a single system or
multiple systems, which enables systems to be excluded from status polling, identification, data
collection, and the automatic event handling features of Systems Insight Manager. The available
suspend lengths include the predetermined increments of 5 minutes, 15 minutes, 1 hour, 2 hours,
4 hours, 8 hours, 1 day, 2 days, 3 days, 4 days, 5 days, 6 days, and 7 days. You can turn on
the suspend tool indefinitely. Configuration changes take effect immediately. To view the new
settings for a system, click the System tab on the System Page. Changes made with this tool override
previous settings. A system that is suspended appears with a disabled icon throughout Systems
Insight Manager.
You can suspend or resume monitoring using one of the following methods:
•
Suspend or resume monitoring for a single system
Click the Tools & Links tab on the System Page, and then click the Suspend/Resume Monitoring
link.
•
Suspend or resume monitoring for one or more systems
Select Options
→System Properties→Suspend or Resume Monitoring.
NOTE: You must have administrative rights to access these tools.
Example of setting system properties
Setting customer company and contact information individually
If the customer company or contact information is different between multiple systems, the preferred
configuration method is through the Set System Properties or Edit System Properties page using
the procedures outlined below.
Systems Insight Manager provides two sections on the Set System Properties page under Contract
and Warranty Information, called System Site Information and Customer Contact. Each section is
treated by Systems Insight Manager as a unique database record with the first field of each section
representing the record's header.
The System Site Information section uses Site name as the header, and Customer Contact uses
Contact's first name and Contact's last name as the header. You must be aware, when entering
information in these sections, that certain properties are tied to the Site name and Contact's first
name / last name fields. If information is meant to be unique for a particular system or system
location, you must ensure that the Site name and/or Contact's first name/last name are also unique.
Under Customer Contact, changing any of the fields Contact job title through Contact other changes
the corresponding properties for all of the systems that use the same Contact's first name/last name.
For example, if the Site name was set globally to Widgets Inc. and you require a unique address
for an individual system located in Brussels. You can create a Site name of Widgets Inc. — Brussels
to ensure that the unique address information for this system does not overwrite the other system's
System Site Information, nor will it be overwritten if changes are made to those systems.
IMPORTANT: Although Systems Insight Manager currently does not require you to complete both
System Site Information and Customer Contact sections, the Remote Support Pack requires both
sections are filled out, especially the fields designated by *.
Example of setting system properties for multiple systems
This tool enables you to edit system properties for multiple systems at one time. The Set System
Properties page for multiple systems is similar to the Edit System Properties page for a single system,
except that a checkbox appears next to each property. The checkboxes enable you to select the
properties you want to configure when the tool executes. Only the selected properties are saved
52 Monitoring systems