HP Designjet Z6200 Photo Printer - Manual (Page 161)

Colors are inaccurate
If the colors of your print do not match your expectations, try the following remedies:
1. Check that the paper type you have loaded corresponds to the paper type that you selected on the
front panel and in your software. At the same time, check the color-calibration status. If the status
is RECOMMENDED or OBSOLETE, you should perform color calibration. See Color calibration
on page 101 . If you have made any changes, reprint your job if the problem has been solved.
2. Check that you are printing on the correct side of the paper.
3. Make sure that you are using the appropriate print-quality settings. See Select print quality
on page 82 . If you have selected the Fast options, you might not get accurate colors. If you
change the print-quality settings, reprint your job if the problem has been solved.
4. If you are using Application Color Management, make sure that the color profile that you are
using corresponds to the selected paper type and print-quality settings. If you have doubts about
which color settings to use, see Color management on page 94 . If you need to create a color
profile, see Color profiling on page 102 .
5. If the problem consists of color differences between your print and your monitor, follow the
instructions in the “How to calibrate your monitor” section of the HP Color Center. Reprint your job
if the problem has been solved.
6. Print the Image Diagnostics Print. See The Image Diagnostics Print on page 72 .
7. Consult the HP Knowledge Center at http://www.hp.com/go/Z6200/knowledgecenter/ for step-
by-step color assistance with different software programs (English language content only).
If the problem persists, contact your customer service representative for further support. See HP
Customer Care on page 176 .
PANTONE* colors are inaccurate
See HP Professional PANTONE* Emulation on page 107 .
Colors between different HP Designjets do not match
If you print an image on two different printer models (for instance, on an HP Designjet Z6200 printer
series and an HP Designjet 5500 printer series), the colors of the two prints might not match well.
Matching two printing devices that use different ink chemistry, paper chemistry, and printheads is
unlikely to be completely successful. Use the information provided here is to attempt to make one printer
match another.
ENWW Colors are inaccurate 153
Tr
ou
bleshoot images