HP Surestore 2.28 Tape Library - Manual (Page 90)

4-46
Library Operation
Troubleshooting
Resolving Other Problems
This section provides information on solutions to problems that may occur in
the operation of the library. Table 3-5 lists steps to take before consulting a
service representative.
NOTE If a service call is needed, write down the library serial number before
calling. The serial number is located on a label at the bottom of the library
behind the left side access panel when facing the front of the library. (The
access panel must be removed to see the label.)
For problems that may be related to the host, refer to the host system
documentation or library application software instructions.
Tests
(continued) EMPTY PICKER Unloads the picker. The cartridge is returned to its home
location if it is known, otherwise to the first available empty
slot.
VERTICAL
ENCODER Moves the picker up and down its full course of travel.
Utility
REZERO Initialize robotics controller.
POSITION TO
ELEMENT Position picker in front of a selected slot.
MOVE MEDIUM Move medium from a selected source slot to a selected
destination slot.
EXCHANGE MEDIUM Exchange medium between two selected slots.
INITIALIZE
ELEMENT STATUS Inventories the library to determine the location of tape
cartridges.
DRIVE STATUS For use with on-line drive repair. Gets and sets the status of
drives in the library.
Options
DISPLAY FORMAT Allows data to display as either raw hex, decoded formatted
text, or both.
Table 4-13 Robotics Controller Expert Tool Commands (Continued)
Category Command Effect