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If the cleaning cartridge will not load – HP Surestore 2.28 Tape Library User Manual

Page 69

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4-25

Library Operation

Cleaning the Tape Drives

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If the Cleaning Cartridge Will Not Load

Table 4-6

Error Messages When Loading Cleaning Cartridges

Message

Cause

LOAD ERROR

The cartridge may have been inserted incorrectly or a mechanical error
may have occurred. A service call may be needed.

MAILSLOT EMPTY

A cartridge needs to be inserted into the mailslot.

TRANSPORT FULL

The cartridge transport mechanism already contains a tape cartridge.
Consult your software package documentation. A service call may be
needed.

MAILSLOT

SENSOR

Verify that the cartridge has been correctly inserted into the mailslot. If the
error cannot be corrected by removing and reinserting the cartridge, the
mailslot sensors may be bad and a service call is needed.

FAILED

The cartridge could not be pulled into the mailslot. If the error cannot be
corrected by removing and then reinserting the cartridge, a service call is
needed.

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