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If a tape cartridge will not load – HP Surestore 2.28 Tape Library User Manual

Page 60

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4-16

Library Operation

Loading Cartridges Into the Library

4.

LOADING

displays. After the cartridge is loaded into the selected storage

slot,

LOAD*

displays. (If an error message displays, see the following

section.) Load additional cartridges by repeating steps 2 and 3 until all
cartridges are loaded.

5. Press

CANCEL

twice to return to the drive status (“ready” state).

If a Tape Cartridge Will Not Load

The following conditions may prevent a tape cartridge from loading.

Table 4-4

Loading Tape Cartridge Error Messages

Message

Cause

LOAD ERROR

The cartridge may have been inserted incorrectly or a mechanical error
may have occurred. A service call may be needed.

MAILSLOT EMPTY

A cartridge needs to be inserted into the mailslot.

DEST NOW FULL

A cartridge was moved into that slot before the current tape could be
inserted.

RESERVED

SECURE MS has been set. This option prevents cartridges from being
loaded into or removed from the library. See “Setting a Configuration
Option” on page .

TRANSPORT FULL

The cartridge transport mechanism already contains a tape cartridge.
Consult your software package documentation. A service call may be
needed.

MAILSLOT

SENSOR

The cartridge may be inserted incorrectly into the mailslot. If the error
cannot be corrected by removing and reinserting the cartridge, the
mailslot sensors may be bad and a service call is needed.

FAILED

The cartridge could not be pulled into the mailslot. If the error cannot be
corrected by removing and reinserting the cartridge, a service call is
needed.

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