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If a tape cartridge will not eject – HP Surestore 2.28 Tape Library User Manual

Page 64

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4-20

Library Operation

Removing Cartridges from the Library

5. Remove the cartridge from the mailslot. To eject additional cartridges,

repeat step 4 until all cartridges to eject are removed.

6. Press

CANCEL

twice to return to the drive status (“ready” state).

If a Tape Cartridge Will Not Eject

Table 4-5

Removing Tape Cartridge Error Messages

Message

Cause

EMPTY

displays,

then

EJECT*

displays

The library storage slots are empty.

EJECT ERROR

The mailslot is jammed. If a cartridge in the mailslot cannot be removed, or
if the problem cannot be fixed, call a service representative.

MAILSLOT FULL

A cartridge must be removed from the mailslot before another cartridge
can be ejected.

SOURCE NOW

EMPTY

The cartridge was moved from that slot before it could be ejected.

RESERVED

SECURE

MS

has been set. This option prevents cartridges from being

loaded into or removed from the library. See “Setting a Configuration
Option” on page 4-27.

TRANSPORT

FULL

The cartridge transport mechanism already contains a tape cartridge.
Consult your software package documentation. A service call may be
needed.

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