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HP Insight Control User Manual

Page 4

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HP OpenVMS integration ............................................................................................................... 43
HP-UX server integration ................................................................................................................. 44

Generating event messages from HP Systems Insight Manager ...................................................................... 45
Unicenter Severity Browser ....................................................................................................................... 49
Repository maintenance ........................................................................................................................... 49
Browsing the HP MIBs .............................................................................................................................. 49
HP client support ..................................................................................................................................... 49

Troubleshooting .......................................................................................................................... 52

HP Management Agent discovery issues ..................................................................................................... 52

Supported classes .......................................................................................................................... 52
Changing the default community string ............................................................................................. 52
Verifying agent communication ....................................................................................................... 53

TRIX exists when importing classes ............................................................................................................. 53
Discovery command ................................................................................................................................ 53
Discovery issues ...................................................................................................................................... 53
Gwclass.dat with multiple entries ............................................................................................................... 54
Discovered HP systems only display agents as Any:Absent ........................................................................... 54
Environment variables not properly set ....................................................................................................... 54
Remote Insight Inclusion not created ........................................................................................................... 55
New message records not used ................................................................................................................ 55
Frequently asked questions ....................................................................................................................... 55
Additional resources ................................................................................................................................ 57

Technical support ........................................................................................................................ 58

Before you contact HP .............................................................................................................................. 58
HP contact information ............................................................................................................................. 58

Appendix A - Insight Integration state change messages .................................................................. 59

State event messages ............................................................................................................................... 59
DSM policy state change messages ........................................................................................................... 60
State event messages for Overall Status Policy ............................................................................................ 61
DSM policy state change messages for Overall Status Policy ......................................................................... 62

Appendix B - Extended discovery of HP systems ............................................................................. 64

Extended discovery of HP systems ............................................................................................................. 64

HP class creation ........................................................................................................................... 64
Discovery messages ....................................................................................................................... 66
Manual reclassification .................................................................................................................. 67
Reverting to previous classifications ................................................................................................. 67
Additional HP classes ..................................................................................................................... 68
HP classes defined ......................................................................................................................... 69

Monitored agents .................................................................................................................................... 71

Agents monitored under HP classes .................................................................................................. 71

Acronyms and abbreviations ........................................................................................................ 82
Index ......................................................................................................................................... 84