HP XP Array Manager Software - Manual (Page 101)

7 Troubleshooting
Troubleshooting
For troubleshooting information on the storage system, see the HP StorageWorks XP24000 Disk Array
Owner's Guide.
For a complete list of Remote Web Console error codes, see the manual HP StorageWorks XP24000
Remote Web Console Error Codes.
Calling HP Technical Support
If you need to call HP technical support, make sure you can provide as much information about the
problem as possible. Include the circumstances surrounding the error or failure, the Remote Web Console
configuration information saved in the floppy diskettes by the FD Dump Tool, the exact content of
messages displayed on the Remote Web Console, and severity levels and reference codes displayed
on the Status window of the Remote Web Console Main window (see the HP StorageWorks XP24000
Remote Web Console Error Codes).
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
XP24000 LUN Manager User's Guide 101