Triton FT5000XP Prism NDC Emulation w/XFS Compliance User Manual - Manual (Page 129)

D-9
W
ArrAnty
S
tAtement
Q
ueStionS on
o
perAtion of
e
Quipment
Technical support is available to owners of Triton equipment and to qualified
service personnel. When calling for help with the configuration or operation
of a Triton product, the caller must provide either positive identification as a
service technician or the serial number of a Triton terminal. Technical support
is provided during normal business hours for the life of the product.
When calling for help with an operational problem, please have available
information pertaining to the nature of the trouble. This includes the type
of equipment, examples of what is or is not happening, and the name of the
processor that supports your terminal.
All questions pertaining to the settlement of accounts, transaction inquiries,
and fund status must be directed to the processor. Triton does not have access
to the information needed to answer questions relating to specific transactions.
c
ontAct
i
nformAtion
Triton Systems of Delaware, Inc.
522 East Railroad Street
Long Beach, MS 39560
S
AleS
:
1 (800) 367-7191
1 (228) 868-1317
1 (228) 868-0437 (Fax)
S
ervice
:
1 (800) 259-6672 (Technical Support)
1 (228) 575-3229 Fax (Technical Support)
1 (228) 868-0859 Fax (Parts)