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Contacting your dealer – Elitegroup G730 User Manual

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If possible, check the mouse with another computer to
see if it works. If it doesn’t operate on a different
system, the mouse might be broken.

Contacting Your Dealer

If you still have a problem after reading the preceding sections,
the next step is to contact your dealer. Your dealer can
determine if the problem is something that requires the
computer to be taken to the shop. Before you call your dealer,
however, prepare the following information:

How is your computer configured? Your dealer needs to
know what peripheral devices you are using.

What messages, if any, are on the screen?

What software were you running at the time?

What have you done already to try to solve the problem? If
you have overlooked a step, your dealer may be able to
solve the problem over the phone.