Elitegroup G730 - Manual (Page 89)

C C h h a a p p t t e e r r 7 7
Troubleshooting
This chapter describes locating and solving problems that you
may encounter while using your computer.
Locating a Problem
Problems with your computer can be caused by something as
minor as an unplugged power cord – or as major as a damaged
hard disk. The information in this chapter is designed to help
you find and solve minor problems. If you try all the suggested
solutions and you still have a problem, make a list of what steps
you have taken to correct the problem and contact your dealer.
Successful troubleshooting is the result of careful observation,
deductive reasoning, and an organized approach to solving the
problem.
The problems that you will encounter can be divided into two
basic categories: hardware problems and software problems.
Hardware problems can be further divided into electrical and
mechanical problems. You will know you have a hardware
problem if the screen is dark, the computer cannot read the disk
drives, or you get an error message during the Power-On Self
Test (POST).
Software errors can occur at several levels. The ROM BIOS
and the operating system can give you a large number of error
messages. On top of this, each application software package
has its own set of error messages. It is important to determine
whether the software error message you are getting is from the