Maple Systems STEPware-100 - Manual (Page 88)

APPENDIX F
Troubleshooting
“System DLL’s Missing or Corrupt” Message Displays During
STEPware-100 Installation
The “System DLL’s Missing or Corrupt” message can be caused by the following:
• A missing or full \TEMP directory. If you do not have a \TEMP directory, create one. If
your \TEMP directory is full, delete some of the files.
• A missing or corrupt VER.DLL and/or DDEML.DLL file. These files are normally
provided with Windows and are usually located in the \WINDOWS\SYSTEM directory.
If either of these files is missing or has a size of 0, re-install the file(s) from your Windows
Setup disks.
• WindowsNT: Two VER.DLL and/or DDEML.DLL files; with one copy in the \SYSTEM
directory and one copy in the \SYSTEM32 directory. If either of these files is present in
both directories, delete the file(s) in the \SYSTEM directory.
When Power is Applied the OIT’s Display is Blank and the OIT
Beeps
This indicates that the OIT does not contain a complete project and that the OIT is in
download mode waiting for STEPware-100 to download a project. Refer to Chapter 1:
Getting Started for instructions on creating and downloading a STEPware-100 project.
The OIT Will Not Enter Configuration Mode
If, instead of displaying Parameters? MODIFY, the OIT displays Brightness:, Disp View
Angle: or Baud Rate:, Local Setup Access has been disabled. You will need to enable
Local Setup Access by connecting the OIT to a host controller and having the host
controller send the Keyboard Control control command to the OIT. Refer to Appendix A:
Control Commands for more information.
If, for some reason, you cannot reenable the Local Setup Access using the Keyboard
Control command, perform the following:
• for OIT3175/4175 models:
1. Press and hold down the CLEAR or ENTER key while the OIT is initializing,
until the Disp View Angle or OIT Brightness message is displayed.
2. Press the ENTER key to display Baud Rate message.
3. Press the F1 key.
4. Press the F2 key.
5. Press the F9 key.
6. Wait for a few seconds. The OIT will reinitialize, allowing you to enter Local
Setup by holding down the CLEAR or ENTER key.
Appendix F: Troubleshooting F-1
1010-0096, Rev. 04