Getting started manual, When your scope is delivered – Teledyne LeCroy WaveJet 300A Series Getting Started Guide User Manual
Page 14

Getting Started Manual
WJ-A-GS-E Rev A
13
WHEN YOUR SCOPE IS DELIVERED
Check that You Have Everything
First, verify that all items on the packing list or invoice copy have been shipped to you.
Contact your nearest LeCroy customer service center or national distributor if anything
is missing or damaged. If there i s something missing or damaged, and you do not
contact us immediately, we cannot be responsible for replacement.
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: THE WARRANTY BELOW REPLACES ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS, OR ADEQUACY FOR ANY
PARTICULAR PURPOSE OR USE. LECROY SHALL NOT BE LIABLE FOR ANY
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER IN
CONTRACT OR OTHERWISE. THE CUSTOMER IS RESPONSIBLE FOR THE
TRANSPORTATION AND INSURANCE CHARGES FOR THE RETURN OF
PRODUCTS TO THE SERVICE FACILITY. LECROY WILL RETURN ALL
PRODUCTS UNDER WARRANTY WITH TRANSPORT PREPAID.
Warranty
The oscilloscope is warranted for normal use and operation, within specifications, for a
period of three years from shipment. LeCroy will either repair or, at our option, replace
any product returned to one of our authorized service centers within this period.
However, in order to do this we must first examine the product and find that it is
defective due to workmanship or materials and not due to misuse, neglect, accident, or
abnormal conditions or operation.
LeCroy shall not be responsible for any defect, damage, or failure caused by any of the
following: a) attempted repairs or installations by personnel other than LeCroy
representatives or b) improper connection to incompatible equipment, or c) for any
damage or malfunction caused by the use of non-LeCroy supplies. Furthermore,
LeCroy shall not be obligated to service a product that has been modified or integrated
where the modification or integration increases the task duration or difficulty of
servicing the oscilloscope. Spare and replacement parts, and repairs, all have a 90-day
warranty.
The oscilloscope’s firmware has been thoroughly tested and is presumed to be
functional. Nevertheless, it is supplied without warranty of any kind covering detailed
performance. Products not made by LeCroy are covered solely by the warranty of the
original equipment manufacturer.
Maintenance Agreements
We offer a variety of services under the heading of Maintenance Agreements. These
give extended warranty and allow you to budget maintenance costs after the initial
three-year warranty has expired. Installation, training, enhancements, and on-site