GE Industrial Solutions Arc Vault Protection System - Manual (Page 47)

DEH-41483 Rev. 3 Arc Vault™ Protection System
Troubleshooting
© 2011 General Electric All Rights Reserved 39
SECTION 12. TROUBLESHOOTING
The following chart is a simple trouble shooting checklist
only. If the suggested solution does not succeed, or if the
information is insufficient to solve the problem, please
phone GE Engineering field services at 888-GE4-SERV (888-
434-7378) or GE Resolve at 888-437-3765.
WARNING
Most of the problems may result in partial or no
protection.
Problem Possible cause Solution
1 Racking access door screw
not rotating
Push to charge button is
depressed on device
Depress push to discharge
button
2 Push to charge button does
not depress fully.
Device is not in test or
connect position.
Rack device to test or connect
position.
3 Red light on device and
instrument tray is off after
discharging.
Device is not in test or
connect position.
Rack device to test or connect
position.
Event Alarm button is in OUT
position.
Depress event alarm button. 4 Device status green light
does not go on within 2
minutes after push to charge
button is pressed.
Device is not in test or
connect position.
Rack device into test or
connect position.
5 No system lights illuminate at
start up.
UPS (if so equipped) is not
turned on.
Turn on UPS and allow to
charge for 8 hours.
White light may not be
working properly.
Perform light test by rotating
ACT switch counterclockwise to
TEST position and replace white
light if necessary..
6 System status white light
does not illuminate when
Activation switch is rotated
clockwise.
Arc Vault relay may not be
working properly.
Call GE Engineering field
services at 888-GE4-SERV (888-
434-7378) for support.
Device is not in connect
position.
Rack device into connect
position.
86 lockout relay is tripped
(amber light is illuminated).
Reset the 86 lockout relay.
Device is not ready (device
status green light not
illuminated)
Refer to #4.
7 System status blue light does
not illuminate
Blue light may not be working
properly.
Perform light test by rotating
ACT switch counterclockwise to
TEST position and replace blue
light if necessary.
8 Capacitor status green light
does not illuminate
Arc Vault device control
module failure.
Contact GE Engineering field
services at 888-GE4-SERV (888-
434-7378).