AASTRA 4422 IP Office for MD Evolution User Guide - Manual (Page 75)

75 MD Evolution – Dialog 4422 IP Office
Voice Mail Services
Once the personalisation of your mailbox is completed:
9
z
Dial “9” to end personalisation.
You will then be returned to your mailbox consultation menu:
Notes:
Each time something new is programmed, the system will
provide confirmation. If a service is activated or deactivated,
the confirmation clearly states that “the service is activated”
or “the service is deactivated”, as the case may be.
In relation to your user password, it is very important that
you modify it, to ensure the confidentiality of your mailbox.
If you ever forget your password, you can request that it be
re-initialised, either by a system attendant, or by the system
administrator.
Hunt Group Common Mailbox
If you are part of a hunt group with the purpose of distributing calls,
a common mailbox may be associated with the group.
This common mailbox may then receive calls from parties requesting
the group when their calls remain unanswered from the group member
allocated to each call, or when their calls encounter a “congested”
or “closed” hunt group status.
Callers may then leave a voice message that is, in this case, distributed
and notified to each member of the hunt group, in usual fashion.
You may consult this voice message from your individual mailbox.
This is carried out in the same way as you would access a message
destined for you personally, with the same processing services
available. There is no distinction in your mailbox between individual
messages and group messages.
A voice message left for a group is automatically un-notified on
your extension, as soon as you consult it, just as it would for an
individual message.
The only particularity is that a global denotification of a “common”
message of this type will only take place after each member of the
hunt group has consulted it.