AASTRA 4422 IP Office for MD Evolution User Guide - Manual (Page 69)

69 MD Evolution – Dialog 4422 IP Office
Voice Mail Services
Consulting Services and Managing Your
Voice Mail
Whether you consult your voice mail from your own extension, from
a third party set, or from an external network, once you are connected
to your mailbox’s consultation menu, the services offered to you for
processing your messages are always the same.
This also is true of the personalisation services for your mailbox,
accessed in the same manner (see details to follow).
Initially, your mailbox will indicate how many voice messages were
recorded, according to one of the following two system message
forms:
•
“You have X new messages and Y old messages”.
• “You have no message. Please hang-up or dial “*” to customise
your mailbox”.
The voice mail system distinguishes new messages that have not
been heard from those that have already been heard and that were
subsequently automatically archived, unless you specifically erased
them.
These are organised into two distinct lists, where each type of
message is sorted in chronological order from the oldest to the
newest.
They are consulted beginning with new messages, from the oldest
to the newest, then continue with the archived messages, from the
oldest to the newest.
Next, the consultation menu will indicate the various services that
are available for managing your messages. You may listen to it in its
entirety, or interrupt it at any time by dialling a service code.
Note: The consultation menu is repeated up to 3 times
if you do not execute an action when it is being played. It
is also automatically repeated when a service has been
successfully completed.
The services available for listening to voice messages are as follows:
3
z
Dial “3” to listen to the next message.
Initially, you will hear the oldest “new” message, and then each
following message, in the chronological order described above.
1
z
Dial “1” to listen to the previous message.
You then will hear the messages in the opposite chronological
order of the one described above.
2
z
Dial “2” to listen to the previously selected message.
The message is repeated from the beginning.