Zoom ADSL X6v - Manual (Page 40)

b In the authentication dialog, type the following user
name and password in lower-case letters, then click OK.
(The User Name and Password you enter here are not
the same as the User Name and Password that your
Internet service provider may have given you.)
User Name: user
Password: password
You can safely ignore the warning message.
If you are not prompted for a User Name and Password,
do the following in this order: Recheck all connections;
restart the modem and computer; and reset the modem by
inserting a paper clip into the lower Reset pinhole in the
modem’s back panel and hold it for three seconds.
ADSL X6v User Guide 40