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Problem, Solution – Zoom ADSL X6v User Manual

Page 155

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Appendix D: Troubleshooting

155

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Verify that the jack the phone cord is connected to is enabled

for DSL service. Check with your service provider.

ƒ

Your phone cord may be defective. Replace the phone cord

with a known good one.

ƒ

Check that you have phone filters on all the phones and fax

machines using the same ADSL line as the X6v

.

These devices

can produce noise and interfere with your ADSL connection
when they are off-hook.

Problem

I cannot log into the Zoom Configuration Manager. I have
typed http://192.168.0.1, but I am not prompted for a User Name
and Password.

Solution

There are several issues that could cause this problem. Check these
items:
ƒ

If you are using a Macintosh or Linux computer, your TCP/IP

settings may not be properly configured. See page 146 for
more information.

ƒ

If you are using Mac OS X 10.3 and above, renew your IP

address: Point to System Preferences, then choose
Network. Click the Configure button and then the Renew
DHCP Lease
button.

ƒ

If you are using a Windows computer, perform a

Release/Renew operation:

ƒ

Windows 2000/XP: From the desktop, click the Start button,

then point to Programs, point to Accessories, and then select
Command Prompt. Type ipconfig /all and press the Enter
key on your keyboard. In the subsequent dialog box, make sure
the NIC adapter is highlighted in the drop-down list, click
Renew, and then click Release. Then type 192.168.0.1 into
your browser’s address bar, and the Authentication box
should display.

ƒ

For Windows 95/98/Me: From the desktop, click the Start

button and the point to Run. Type winipcfg, and click OK. In
the subsequent dialog box, make sure the NIC adapter is
highlighted in the drop-down list, click Renew, and then click