ZyXEL Communications Prestige 28641 - Manual (Page 149)

Troubleshooting 135
15
Troubleshooting
This chapter contains some problems you may run into when using your
Prestige. After each problem description, we have provided some
instructions to help you diagnose and solve the problem.
Problems Starting Up the Prestige
None of the LEDs are on when you power up
the Prestige
•
Check the power cord and the power supply and make sure it is
properly connected to your Prestige. If the error persists you may
have a hardware problem. In this case you should contact technical
support.
Connecting the RS-232 cable, cannot access
the SMT
•
Check to see if the Prestige is connected to your computer’s serial
port.
•
Check to see if the communications program is configured
correctly. The communications software should be configured as
follows:
•
VT100 terminal emulation.
•
9600 Baud rate.
•
No parity, 8 Data bits, 1 Stop bit.