2 nbg334w access and login, Nbg334w access and login – ZyXEL Communications NBG334W User Manual

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Chapter 25 Troubleshooting

NBG334W User’s Guide

222

25.2 NBG334W Access and Login

I don’t know the IP address of my NBG334W.

1 The default IP address is 192.168.1.1.
2 If you changed the IP address and have forgotten it, you might get the IP address of the

NBG334W by looking up the IP address of the default gateway for your computer. To do
this in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig.
The IP address of the Default Gateway might be the IP address of the NBG334W (it
depends on the network), so enter this IP address in your Internet browser.Set your
device to Router Mode, login (see the Quick Start Guide for instructions) and go to the
Device Information table in the Status screen. Your NBG334W’s IP address is
available in the Device Information table.
• If the DHCP setting under LAN information is None, your device has a fixed IP

address.

• If the DHCP setting under LAN information is Client, then your device receives an

IP address from a DHCP server on the network.

3 If your NBG334W is a DHCP client, you can find your IP address from the DHCP

server. This information is only available from the DHCP server which allocates IP
addresses on your network. Find this information directly from the DHCP server or
contact your system administrator for more information.

4 Reset your NBG334W to change all settings back to their default. This means your

current settings are lost. See

Section 25.4 on page 225

in the Troubleshooting for

information on resetting your NBG334W.

I forgot the password.

1 The default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See

Section

25.4 on page 225

I cannot see or access the Login screen in the web configurator.

1 Make sure you are using the correct IP address.

• The default IP address is