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Troubleshooting, 1 power, hardware connections, and leds, Chapter 25 troubleshooting – ZyXEL Communications NBG334W User Manual

Page 221: Troubleshooting (221)

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NBG334W User’s Guide

221

C

H A P T E R

25

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.

Power, Hardware Connections, and LEDs

NBG334W Access and Login

Internet Access

Resetting the NBG334W to Its Factory Defaults

Wireless Router/AP Troubleshooting

Advanced Features

25.1 Power, Hardware Connections, and LEDs

V

The NBG334W does not turn on. None of the LEDs turn on.

7 Make sure you are using the power adaptor or cord included with the NBG334W.
8 Make sure the power adaptor or cord is connected to the NBG334W and plugged in to an

appropriate power source. Make sure the power source is turned on.

9 Disconnect and re-connect the power adaptor or cord to the NBG334W.
10 If the problem continues, contact the vendor.

V

One of the LEDs does not behave as expected.

1 Make sure you understand the normal behavior of the LED. See

Section 1.7 on page 33

.

2 Check the hardware connections. See the Quick Start Guide.
3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power adaptor to the NBG334W.
5 If the problem continues, contact the vendor.