Modem, Modem -21 – Toshiba 6100 User Manual
Page 193
9-21
T
ROUBLESHOOTING
Modem
Refer to the online help files for
Problem
Procedure
Communication
Make sure the computer’s internal modem
software can’t
settings are correct. Refer to
Phone and Modem
initialize modem
Properties in the Control Panel.
You can hear a dial
If the call is going through a PBX machine, make
tone but can’t make
sure the communication application’s tone dial
a call
detection feature is disabled.
You can also use the ATX command. Refer to the
online help files for Appendix C,
You place a call,
Make sure the settings are correct in your
but a connection
communications application.
can’t be made
After making a call
Make sure the tone or pulse selection in your
you can’t hear a ring
communications application is set correctly.
You can also use the ATD command. Refer to
the online help files for Appendix C,
Communication is
The computer will automatically cut off
cut off unexpectedly
communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.
Hardware and system checklist