beautypg.com

Dvd-rom drive (black), Dvd-rom drive (black) -11 – Toshiba 6100 User Manual

Page 183

background image

9-11

T

ROUBLESHOOTING

A foreign object in the drawer could block laser light
from reading the CD. Make sure there is no
obstruction. Remove any foreign object.

Check whether the CD is dirty. If necessary, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the

CD/DVDs care

section in

Chapter 4 for details on cleaning.

Check your config.sys and autoexec.bat files to
make sure they have the necessary drivers and
execution lines.

Some CDs

The software or hardware configuration may

run correctly, but

be causing a problem. Make sure the

others do not

hardware configuration match’s your software’s
needs. Check the CD’s documentation.

Check the type of CD you are using. The drive
supports:
Enhanced CD (CD-EXTRA), Photo CD, CD-R, CD-
ROM, CD-Rewritable, CD-ROM x A Mode 2
(Form1, Form2), CD-DA, CD-Text

If problems persist, contact your dealer.

DVD-ROM drive (Black)

For more information, refer to Chapter 4,

Operating Basics

.

Problem

Procedure

You cannot access

Make sure the drive’s drawer is securely

a DVD in the drive

closed. Press gently until it clicks into place.

Open the drawer and make sure the DVD is
properly seated. It should lie flat with the label
facing up.

Hardware and system checklist