Cd-rw/dvd-rom drive (black), Cd-rw/dvd-rom drive (black) -13 – Toshiba 6100 User Manual
Page 185
9-13
T
ROUBLESHOOTING
DVD does not play
Some video discs might not play properly in a
correctly in an
Expansion Station. Play the disc in the
optional Expansion
DVD-ROM drive installed in the computer.
Station
If problems persist, contact your dealer.
CD-RW/DVD-ROM drive (Black)
For more information, refer to Chapter 4,
Problem
Procedure
You cannot access
Make sure the drive’s drawer is securely
a CD or DVD in the
closed. Press gently until it clicks into place.
drive
Open the drawer and make sure the CD or DVD
is properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser light
from reading the CD or DVD. Make sure there is no
obstruction. Remove any foreign object.
Check whether the DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. See the
Chapter 4,
Operating Basics
, for details on
cleaning.
Some DVD/CDs
The software or hardware configuration may
run correctly, but
be causing a problem. Make sure the
others do not
hardware configuration matches your software’s
needs. Check the DVD/CD’s documentation.
Hardware and system checklist