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Oki lan 3100e User Manual

Page 87

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English

Chapter 6 - Troubleshooting

81

Cannot refer to the printer settings or change them
using Web.

1.

Check if you can refer to or change the printer
settings using Telnet.

2.

Check the settings of the browser to be used and
accompanying server side settings.

Did you enter ROOT for login? If you specify ROOT, a
password is required.

YES

Enter some other string other than
ROOT for login.

Is access to the printer requested simultaneously
from Web and SNMP (OkiView)?

YES

NO

This printer cannot be
accessed from Telnet Web
and SNMP simultaneously.
MP access. No need to end
View.

Is there excessive traffic or an abnormality
occurred on the network?

YES

NO

Find the source of the
problem and bring back to
normal state.

Respond to PING?

YES

NO

Refer to Common
Troubleshooting above.

Printing or receiving a print job?

YES

NO

Sometimes the response is not good when jobs
being printed or received.

Is item(s) set with SET XX actually reflected?

NO

YES

Telnet actually reflects the item that you have se
after you log out of Telnet.

END

3100euGB.book Page 81 Friday, March 16, 2001 1:18 PM