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Oki lan 3100e User Manual

Page 85

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English

Chapter 6 - Troubleshooting

79

Are IP address and subnet mask set correctly
(printer and host)?

NO

YES

Set IP address and subnet
mask correctly

When router exists between host and printer, is
router set correctly?

NO

YES

Set router correctly or access
printer from host which does
not go through router.

When router exists between host and printer, is
default gateway setting correct?

NO

YES

Set default gateway correctly
(printer and host).

Less than four FTPs are connected simultaneously

NO

YES

Maximum number of FTPs
that can be simultaneously
connected is four. Remove or
kill extra connections.

Respond to PING?

NO

YES

Refer to Common
Troubleshooting above

Is print request made in correct command format?

NO

YES

Type put [file name] [Enter]

Is specified file a printable type?

NO

YES

Some files are non-printable, e.g exe files, netw
update files.

Receiving other print data or printing? Host console displays “Cur
Denied”.

NO

YES

Cannot print with FTP while printing other jobs. W
until printing ends.

3100euGB.book Page 79 Friday, March 16, 2001 1:18 PM