4 delete an agent, 5 add a queue, 6 edit a queue – Planet Technology IPX-2000 User Manual
Page 98: 7 delete a queue, Delete an agent, Add a queue, Edit a queue, Delete a queue, Dial extension, Select an extension to call back if
2.
Edit settings shown in Table 7-11 in a row o
Ap
f the table below.
3. Click ply in the row to update the information.
7.11.4
1.
2.
the table.
2.
3. lic
The new
ueue
ab.
7.1 .
2.
Enter settings shown in Table 7-12.
3. Click
Delete to remove the queue from the Management page.
cription
Delete an Agent
Click
the
Agent Management tab.
Select an account in the table.
3. Click
Delete to remove the agent from
7.11.5 Add a Queue
1. Click
the
Add New Queue tab.
Enter settings shown in Table 7-12.
C
k
Add.
ly added q
displays in the Management t
1 6 Edit a Queue
1. Click
the
Manage tab and a queue.
3. Click
Apply.
The updated queue displays in the Management tab.
7.11.7 Delete a Queue
1. Click
the
Management tab.
2.
Select a queue.
Table 7-11 Agent Configuration Settings
Field Des
Account
Enter an account number for the agent.
PIN
password for the agent.
Enter a login
Agent Name
The name of agent. A unique ID containing alphabets, numbers, and
underscore only without spaces; 20 characters maximum.
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